Return Policy

Return Policy

ORDERING AND RETURNS
ALL SALES ARE FINAL - DUE TO THE NATURE OF OUR PRODUCTS.

EXCHANGES WILL BE AUTHORIZED ONLY IN THE FOLLOWING CIRCUMSTANCES:
  • Product was received in a damaged condition.
  • Product was defective upon arrival.
  • Product received was wrong product.
  • Package was lost by shipper.
  • Product MAY be exchanged for another product of equal or greater value.
All exchanges must be approved by Spyshop.ie before any products are returned. We have been forced to implement this policy because of the attraction of our products to unscrupulous people who return products after they have profitably gained from the short-term use of the products. We try to test all of our products before shipping. Your satisfaction is our number one concern.

WARRANTY OF PRODUCTS

All products carry a 3 month manufacturer warranty and will be replaced if Spyshop.ie determines that the product has a manufacturer defect. It is the responsibility of the buyer to return the product and if it is deemed to be faulty we will refund the cost of postage. Products will not be replaced if determined that the defect was a result of mis-use by the purchaser.

Products come with a limited warranty or software license provided by a third-party manufacturer or vendor. All merchandise which does not include a warranty and/or software license by the manufacturer, vendor, or Spyshop.ie is sold AS IS, without warranty.

Spyshop.ie makes no other warranties of any kind, express or implied, including any warranty of merchantability or fitness for a particular purpose with regard to the merchandise. Products which have been subject to misuse (including static discharge), neglect, accident or modification, or which have been soldered or altered during assembly and are not capable of being tested are excluded from any warranty by Spyshop.ie

Spyshop.ie shall have no liability to customer or any other person or entity with respect to any liability, loss or damage arising out of or connected with the merchandise including, but not limited to, any claim for incidental or consequential damages, regardless of any warranty included with the merchandise.

Please refer to the manufacturer's or vendor's warranty included with the merchandise to determine the remedies available in the event of a defect in materials or workmanship. The products we sell are not authorized for use as critical components in human implantable devices, or life support devices or systems. A critical component is any component of a human implantable device, a life support device or system, whose failure to perform can be reasonably expected to cause the failure of the implant, life support device or system, or to affect its safety or effectiveness.
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